Privacy policy
Effective Date: August 7, 2026
Shop Name: Shopfloragarden
Company Name: GT Global Ventures LLC
Business Address: Unit B, 11/F, Yam Tze Commercial Building, 23 Thomson Road, Wan Chai, Hong Kong
Email: info@shopfloragarden.com
Phone: +1 (505) 578-3158
Hours: Monday–Friday, 9am–5pm CT
We typically respond within 48 hours.
Introduction
Flora Garden ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
Information you provide directly:
- Name, email address, shipping address, and phone number when placing an order or creating an account.
- Payment information (processed securely by our payment provider; we do not store full card details).
- Communications you send us via email or contact forms.
Information collected automatically:
- Browser type, IP address, device type, and pages visited on our website.
- Cookies and similar tracking technologies used to improve your browsing experience.
Information from third parties:
- Data from payment processors, shipping carriers, and analytics providers as needed to fulfill your order and improve our services.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Send order confirmations, shipping updates, and tracking information.
- Respond to customer service inquiries.
- Improve our website and product offerings.
- Send marketing communications (only with your consent; you may opt out at any time).
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Shipping carriers to deliver your orders.
- Payment processors to handle transactions securely.
- Analytics and marketing tools to help us understand and improve our services.
- Legal authorities if required by law.
Cookies
We use cookies to enhance your experience on our website. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, contact us at info@shopfloragarden.com
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Shop Name: Shopfloragarden
Company Name: GT Global Ventures LLC
Business Address: Unit B, 11/F, Yam Tze Commercial Building, 23 Thomson Road, Wan Chai, Hong Kong
Email: info@shopfloragarden.com
Phone: +1 (505) 578-3158
Hours: Monday–Friday, 9am–5pm CT
We typically respond within 48 hours.
To opt out of the sale or sharing of your personal information, visit our Do Not Sell or Share My Personal Information page.